Your Guide to Booking at The Artisan Parlor ✨
- Lauren Petrich
- Sep 22
- 2 min read
At The Artisan Parlor, we’re more than just a salon—we’re a community of artisans committed to excellence, integrity, artistry, and mastery. Every appointment is more than a service; it’s a crafted experience. To make sure your visit runs smoothly (and to protect our artists’ time and talent), we’ve outlined everything you need to know about booking with us.
Booking Your Appointment
New guests secure their appointment with either online booking or a non-refundable retainer fee of 20% (minimum $40).
Retainers are applied toward your service total and ensure your stylist’s chair is reserved just for you.
Cancellations & Reschedules
Life happens—we get it! We kindly ask for 48 hours’ notice if you need to adjust your appointment.
Cancel with at least 48 hours’ notice → no penalty.
Cancel with less than 48 hours’ notice → new retainer required.
No-shows → may be charged up to 50% of the service total.
Arriving more than 15 minutes late? Your appointment may be considered a no-show. A new retainer fee will be required to reschedule.
Salon Etiquette
Our salon is designed to give every guest a relaxing, professional, and safe experience. To help us maintain this atmosphere, please keep in mind:
Children are welcome only if they are receiving a service.
Additional guests are kindly discouraged during your appointment.
We are appointment-only and not open to the public.
Health & Safety
If you or someone you’ve been in contact with has had a fever in the last 48 hours, please reschedule. We’ll happily find a new time for you once you’re feeling better.
Payments & Policies
Payment Methods: Cash and card are accepted at the time of service.
Redo Policy: Need a tweak? We’re happy to make cut or color adjustments within two weeks of your original service (one redo per service).
Refunds: Payments reflect the artistry, time, and expertise of our team. No refunds will be issued for completed services.
The Artisan Promise
We’re dedicated to blending timeless craftsmanship with modern artistry. Every policy exists to protect the experience—for you, for our artists, and for the craft of hairdressing itself. Thank you for honoring these guidelines and being part of The Artisan Parlor community.
We can’t wait to welcome you into our chair. 💇♀️✨
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